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| Q: What are your Fees? |
| Answer: Our fees depend on the size and
type of website we create for you. We have a fee system that lets
you mix-and-match to get the site you want. We offer 1-3, 4-7, or
8-11 page sites. All have optional Features such as a Shopping Cart,
Availability Checker, Survey Form or none -- you decide. Each site
comes with 'Contact Us' and 'Home' pages as standard in addition to
the additional pages selected. |
|
Basic Website |
Features |
|
1-3 Pages £75 |
Order Form £35
Feedback Survey £35
Availability Check £40 |
|
4-7 Pages £125 |
Order Form £35
Feedback Survey £35
Availability Check £40
Shopping Cart £50 |
|
8-11 Pages £175
Additional pages each £35 |
Order Form £40
Feedback Survey £45
Availability Check £50
Shopping Cart £60 |
|
| Q: What is your Basic Website Package? |
| Answer: Our Basic Website Package is suitable for informational
sites; those that do not require a Shopping Cart or Order Form. Homepage,
Contact Us page, additional pages in the size needed, and 3 months free
Maintenance*. Maintenance charges after 3 months are £20 per hour, 1 hour
minimum per month each time the site is updated. |
| Q: What are Order Forms, Feedback Surveys, Availability Checks
and Shopping Carts? |
| Answer: These are additional pages used to create an interactive site.
They require varying amounts of time to set up, so they each have their own fee depending
on the size of the site.
|
| Order Form: This Feature is for those who don't
want or need a Shopping Cart. The Order Form is filled out by the customer and is
sent to your email address for you to invoice and send to the customer, who waits for
the invoice to pay. This form can be as short or as long as you want, and includes
an 'Order Sent' page letting your customer know that you have received an email
and they will get an email from you shortly detailing how to pay for their order. |
|
| Feedback Survey: This is another Form that can either be
for Product or Website Feedback, or both. Included will be an Acknowledgement page so
the viewer knows the information has been sent. Again we can create this
to be as short or as long as you need. |
| Availability Check: A feature that is perfect for
a B & B or small Hotel where room availability needs to be checked by the customer.
They can fill in the dates and then see if there is a room available.
This will be updated very quickly and simply by emailing us the change in
availability. |
| Shopping Cart: The perfect option for those who prefer
to have instant payment from their website without waiting for emails to go back
and forth. The larger the product list, the longer this takes to implement; this
is why the fee is higher for a larger website. This can be hooked into Paypal,
your Credit Card Merchant account, or your current payment system. |
| Q: What is not included in the Fees? |
| Answer: We don't include the cost of setting up your own domain
name and hosting on a webserver. The hosting company we reccommend is
Virtualnames.
Their costs are £18 for 2 years to register a .com domain name, or £8.50 for a .uk one.
The hosting is £20 for 1 year. Both are plus VAT and include free email addresses.
Other webservers will offer different bandwidths and features at different prices.
We can set this up for you and add the cost to your total payable, or you can set it
up and forward us the emails with passwords and addresses.
We also don't include editing text or pictures or any other content. If you would
like us to edit website content, we are happy to do so, but there will be an extra charge. |
| Q: What do I get with Free Maintenance? |
| Answer: Free maintenance includes any updates to current
pages on the site for 3 months. |
| Q: What do I get when I pay for Maintenance?
|
| Answer: You can update current pages, add new
ones and features can be added, too. The rate is £20 per
hour, one hour minimum per month updates are carried out. Updates are carried out monthly;
the exceptions are the Availability Check, and Shop Inventory which will be updated within 24
hours of receiving your email. There will be a flat fee for updating the
these updates; depending on how often we update. |
| Q:How is the design decided on? |
| Answer:Once you decide to go with us,we will work
together to create the website you want. Decisions about layout, colours,
style, even which features will work for you we will go over together, and
then a sample website will go up on our domain name for you to look at and
decide if that is what you want. Only when you are happy with the whole
website will it go 'live' on your domain name. |
| Q: Is there a contract between Pippypopper Web Design
and myself for the website? |
| Answer: Yes, there is. Once a verbal/email agreement has
been reached, Pippypopper will email and send a paper copy to you to
look over and sign. It will detail exactly what type of website we will
create for you and the terms and conditons of maintenance and payment.
A 50% deposit is needed when the signed contract is sent back; no work
will be done until this is received. |
| Q: How long will it take for the finished design? |
| Answer:
It completely depends on how quickly everything is decided
regarding what kind of site you need, the layout etc. and
write the demo for you look at. Once all that is done and
we can begin on the final version, it should be 2-4 weeks from then.
So it completely depends on... both of us, and how quickly we can work
together to complete your site.
|
| Q:What payment types do you accept? |
| We accept Credit/Debit Cards through Paypal.
Cheques and Bank Transfers are also accepted. We do not currently charge VAT,
but that is payable when the domain name and hosting are bought. |